Little Lab Investigators
Terms & Conditions
These user terms and conditions (“Terms and Conditions”) may be updated by Us from time to time without notice to You. We will post any revisions to these Terms and Conditions on this page and we will also indicate at the top of this page the date that these Terms and Conditions were last revised.
By browsing and using www.littlelabinvestigators.co.uk – or any Little Lab Investigators geographical domain including online communication platforms such as social media platforms – (the ‘Website’ which shall include the placing of orders), You are agreeing to comply with and be bound by the following Terms and Conditions of use, which govern the relationship between You and Little Lab Investigators.
Your use of the service or this Website after any revisions have been made constitutes Your acceptance of the new Terms and Conditions. If You do not agree to abide by these or any new Terms and Conditions, do not use or access (or continue to use or access) the service or this Website. It is Your responsibility to regularly check this page to determine if there have been changes to these Terms and Conditions and to consider such changes.
You should print a copy of these Terms and Conditions for future reference and You should also regularly revisit the Terms and Conditions on the Website for purposes of noting whether or not revisions have been made.
Who we are
1.1 Little Lab Investigators is the trading name of Little Lab Investigators Ltd of 2 The Courtyard, Hazelbank, Dunlop. Little Lab Investigators is registered in Scotland under company no. SC767163
1.2. The terms “Little Lab Investigators.”, “We”, “Our” and “Us”, shall mean Little Lab Investigators, the owner of this Website and services. The term “You”, “Yourself” and “Your” refers to the user or viewer of this Website and/or our services.
1.3. Little Lab Investigators is the Data Controller within the definition of the General Data Protection Regulation (GDPR).
2. The Services
2.1 Little Lab Investigators is a provider of on-site workshops in the wellbeing of children and young people . We offer X main products, as defined in sections 2.2
2.2 The term ‘On-site workshop’ refers to a session delivered in person either at an agreed premises. These sessions can last between 45 and 60 minutes depending on the topic and discussed criteria. All prices are inclusive of VAT and are discussed and agreed upon before delivery.
2.3 Little Lab Investigators is not responsible for non-delivery or technical limitations of the end user for any reason in respect of any of the services in this clause.
2.4 The term ‘Agreement of Contract’ refers to the point of time upon which You are liable for the full cost of the agreed upon products and services as provided by Little Lab Investigators.
2.5 The term ‘Service(s)/Product(s) Total’ refers to the total cost of any and all of our services booked with Yourself in an agreement, exclusive of VAT costs.
3. Your Conduct
3.1 You can contribute to Little Lab Investigators by posting comments and sending messages within our digital platform. You acknowledge that all information, data (including registration data), text, software, music, sound, photographs, graphics, video, messages and other materials (“Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated.
3.2 Little Lab Investigators accepts no responsibility for, and does not guarantee, the accuracy, integrity or quality of any Content placed on our Website (in any manner specified in Clause 3.1 or otherwise) by You or any third party.
3.3 You acknowledge that by using the Service, there is a risk that You may be exposed to Content that you may find offensive, indecent or objectionable. Please see the section below titled “Content Problems” for details of how to report such Content.
3.4 If You breach these Terms and Conditions, You should be aware that a party aggrieved by the uploading of any content which is, inter alia, defamatory or in breach of copyright, may take action and that this could result in registration data and other data concerning Your identity being disclosed and Your having to pay compensation to the person or company aggrieved.
3.5 You agree to not use the Service to:
3.5.1 upload, post, email or otherwise transmit any Content that is unlawful, harmful, objectionable, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically or otherwise discriminatory; harm or attempt to harm minors in any way;
3.5.2 impersonate any person or entity, including, but not limited to, a Little Lab Investigators staff member, forum moderator, guide, host or other user, or falsely state or otherwise misrepresent your affiliation with a person or entity;
3.5.3 forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service;
3.5.4 upload, post, email or otherwise transmit any Content that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
3.5.5 enter into any of our email lists an email address that is not your own where you know (or ought reasonably to know) that the recipient of the email would not wish to be contacted by Us;
3.5.6 upload, post, email or otherwise transmit any Content that infringes any patent, trade mark, trade secret, copyright or other proprietary rights (“Rights”) of any party;
3.5.7 upload, post, email or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation, except in those areas that are designated for such purpose;
3.5.8 upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
3.5.9 disrupt the normal flow of dialogue, cause a screen to “scroll” faster than other users of the Service are able to type, or otherwise act in a manner that negatively affects other users’ ability to engage in real time exchanges;
3.5.10 interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service;
3.5.11 intentionally or unintentionally violate any applicable law or regulation;
3.5.12 collect or store personal data about other users;
3.5.13 advertise any job vacancies in any area of the Website unless We expressly agree that you may do so.
3.6 You acknowledge that Little Lab Investigators does not pre-screen Content that you post on the Website, but that Little Lab Investigators and people designated by it shall have the right (but not the obligation) to monitor communications that occur through, and posts made to, the Website. If Little Lab Investigators determines, in its sole discretion, that you or another user have breached these Terms and Conditions or that any Content is inappropriate or otherwise objectionable, Little Lab Investigators may refuse to accept or may remove any Content from the Website, without any liability to you or a third party.
4. Indemnity
4.1 You agree to indemnify, defend and hold Little Lab Investigators and its affiliates harmless from and against any and all liability, losses, costs, claims and expenses incurred directly or indirectly (including reasonable legal fees) incurred in connection with or arising out of your violation of these Terms and Conditions, any applicable law or regulation or the rights of any third parties related to the use of the Content, our Website, Service and tools. This indemnity includes both any liability to third parties, and other costs and losses incurred by Little Lab Investigators.
5. Special Warning for International Use
5.1 The Website is designed to be compliant with the applicable laws and regulations of Scotland. Due to the global nature of the internet, users from all over the world will have access to the Website, however if you are resident in a country outside of the United Kingdom you use the Website at your own risk.
6. Rights in Posted Content on the Website
6.1 With respect to all Content you post on the Website, you grant Little Lab Investigators a royalty-free, perpetual, irrevocable, non-exclusive and fully sub-licensable right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. With respect to all Content you post to the Website, you hereby waive any moral rights you have in the Content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Little Lab Investigators, including the execution of deeds and documents, at our request.
6.2 You represent and warrant that you own or otherwise control all of the rights to the Content and can grant the rights set out above. You represent, warrant and undertake that: (i) the work submitted is your own (ii) the Content will not infringe the rights of any third parties (including that the Content or material is not defamatory); and (iii) you have obtained all rights and consents that are necessary for you to provide the Content; and (iv) you will immediately remove and notify us of any Content that does not does not comply with these Terms and Conditions or may infringe the rights of third parties. You agree to indemnify Little Lab Investigators for all claims brought by a third party against Little Lab Investigators in respect of infringement of that third party’s intellectual property rights or arising out of or in connection with a breach of any of these warranties. Little Lab Investigators reserves the right to refuse to host any content that has been made in the course of business and in any respect, asserts its right to host Content entirely at its own discretion.
7. Content Problems
7.1 If you object to the publication of any material placed in any area of the Website, please let us know by clicking on the ‘Report’ link next to the relevant post/message. This is the fastest way to notify us and will provide to us a direct link to the post/message in question.
7.2 If you object to anything on the Website, please let us know by sending an email to littlelabinvestigators@gmail.com and we will take whatever action we deem appropriate.
7.3 Little Lab Investigators will always immediately correct content where mistakes are found, but We do not guarantee the accuracy of any content provided, and it is for You to verify and be satisfied with the material you download. Little Lab Investigators provides, amongst other things, an information service and You accept that We take no responsibility for the way You use the information you download.
8. General Practices Regarding Use and Storage
9.1 You acknowledge that Little Lab Investigators may establish general practices and limits concerning use of the Service, including without limitation the maximum number of days that message postings or other uploaded Content will be retained by the Service and the maximum number of times (and the maximum duration for which) you may access the Service in a given period of time.
9.2 You agree that Little Lab Investigators has no responsibility or liability for the deletion or failure to store any messages and other communications or other Content maintained or transmitted by the Service.
9.3 You acknowledge that Little Lab Investigators reserves the right to de-activate accounts that are inactive for an extended period of time.
9.4 You acknowledge that Little Lab Investigators reserves the right to change these general practices and limits at any time, in its sole discretion, with or without notice.
9.5 You agree to use using your usage data to provide rewards and incentives either randomly or as part of a programme and you agree to us publicly publishing your success in achieving these rewards or incentives.
9.6 Any rewards or incentives are provided at Little Lab Investigators discretion and may be added, removed or cancelled at any time for any reason at Little Lab Investigators sole and absolute discretion.
9.7 Any reward or incentive programmes are provided at Little Lab Investigators discretion and may be added, removed or cancelled at any time for any reason at The Drama Box’s sole and absolute discretion.
9. Modifications to Service
9.1 Little Lab Investigators reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
9.2 You agree that Little Lab Investigators shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
10. Termination
10.1 You agree that Little Lab Investigators, in its sole discretion and without liability to you or any third party, may suspend or terminate, with or without notice, the Website and/or the Service or any part of it within the Service, and may remove and discard any Content within the Service, for any reason, including, without limitation, for lack of use of if Little Lab Investigators believes that you have violated or acted inconsistently with the letter or spirit of these Terms and Conditions.
11.2 Where there is a breach of these Terms and Conditions, the rights described in this paragraph are not Little Lab Investigators only remedy and Little Lab Investigators may take any other action we reasonably deem appropriate in connection with such breach.
11. Dealing with Advertisers and Other Suppliers
11.1 Your dealings with advertisers, merchants and any other third party found on or through the Service, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party.
11.2 To the fullest extent permitted by applicable law, you agree that: (a) Little Lab Investigators Ltd shall not be responsible or liable for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such advertisers and merchants on the Service or the Website, and (b) any orders placed by you on, and any product specifications and product availability appearing on, the Service or the Website are subject to confirmation by, and are supplied subject to the terms and conditions of business of, the relevant merchant.
12. Links to Other Websites or Resources
12.1 The Service may provide, or third parties may provide, links to other websites or resources. As Little Lab Investigators has no control over these sites and resources, you acknowledge and agree that Little Lab Investigators is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources.
12.2 You acknowledge and agree that Little Lab Investigators shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
13. Use of Little Lab Investigators Materials
13.1 All articles, information and other materials presented on the Website are subject to copyright, trademark right and/or other intellectual property right owned by or licensed to Little Lab Investigators Ltd. You are prohibited from reproducing, extracting, providing links to or otherwise communicating or making available to third parties any part of the content of this Website or any resources therein without Little Lab Investigators Ltd’s written consent. You acknowledge that, by making use of this Website, you are agreeing to comply with this prohibition and that any breach thereof is likely to result in legal proceedings being issued against you.
13.2 Little Lab Investigators strictly forbids the use of any scripted or otherwise automated method of content or website access.
14. Disclaimers
14.1 You expressly acknowledge and agree that:
14.1.1 The content of the pages of the Website is for your general information and use only. It is subject to change without notice.
14.1.2 Your use of the Service is at your sole risk. Little Lab Investigators has made every effort to ensure that the Content on the Website and made available through the Service is accurate and up-to-date and correct at the time of publication. However, the Website and the Service are provided on an ‘as is’ and ‘as available’ basis. We do not guarantee the accuracy, timeliness, completeness or fitness for purpose of the Content provided on the Website or through the Service or that use of the Website will be uninterrupted, virus free or error-free. No responsibility is accepted by or on behalf of Little Lab Investigators for any errors, omissions or inaccurate information on the Website or available through the Service.
14.1.3 Neither Little Lab Investigators nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on the Website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
14.1.4 Unauthorised use of the Website may give rise to a claim for damages and/or be a criminal offence.
14.1.5 From time to time the Website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that Little Lab Investigators endorses the website(s) and Little Lab Investigators has no responsibility for the content of the linked website(s).
14.1.6 The Content on the Website and made available through the Service is for general information only and is not intended to, nor does it, constitute legal or other professional advice or services or a recommendation to purchase any product or service upon which a specific decision should be made. The information, Content of the Website and Service do not address your particular circumstances and accordingly you should not rely upon the Content of the Website or the Service as a substitute for proper professional advice.
14.1.7 Little Lab Investigators.is not responsible for how the Content on the Website or available through the Service is used, is interpreted or what reliance is placed on it. We do not accept any responsibility for the results of any action taken on the basis of the information provided on the Website or available through the Service. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.
14.1.8 Any material downloaded or otherwise obtained through the use of the Service is done at your own discretion and risk and you will be solely responsible for any damage to your computer system or loss of data that results from the download of any such material.
14.1.9 No advice or information, whether oral or written, obtained by you from Little Lab Investigators shall create any warranty or other obligation not expressly stated in these Terms and Conditions.
15. Availability of the Website
15.1 Little Lab Investigators does not guarantee that the Website will operate continuously without interruptions or be error free and Little Lab Investigators therefore accepts no liability for its unavailability.
15.2 You must not attempt to interfere with the proper working of the Website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, Website, router or any other internet connection device.
16. Limitations of Availability
16.1 Little Lab Investigators Ltd’s liability to you in contract, tort (including negligence) with regard to these Terms and Conditions, use of the Website and/or any Service shall be limited to the price paid by you to Little Lab Investigators Ltd under any Contract during the 12 months preceding the event giving rise to the claim.
16.2 You expressly acknowledge and agree that T Little Lab Investigators Ltd shall not be liable for any indirect, incidental, special, consequential or exemplary damages, nor for direct or indirect loss of profits revenue, business, anticipated savings, goodwill, opportunity, reputation, business interruption, use, data or intangible losses even if Little Lab Investigators Ltd has been advised of the possibility of such damage.
16.3 Nothing in these Terms and Conditions shall affect the statutory rights of any consumer or exclude or restrict any liability for fraud or for death or personal injury arising from the negligence of Little Lab Investigators Ltd.
17. Events Outside Our Control
17.1 Little Lab Investigators will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions or any Contract that is caused by events outside our reasonable control (“Force Majeure Event”). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
17.1.1 Strikes, lock-outs or other industrial action.
17.1.2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
17.1.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
17.1.4 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
17.1.5 Impossibility of the use of public or private telecommunications networks.
17.1.6 The acts, decrees, legislation, regulations or restrictions of any government.
17.1.7 Viruses and cyber attacks
17. 1.8 Power or other technical failure affecting any part of our servers, premises, facilitator’s vehicles or any other part of our service
17.2 Little Lab Investigators Ltd’s performance under any Terms and Conditions or any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance during that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Terms and Conditions or any Contract may be performed despite the Force Majeure Event.
18. Intellectual Property
18.1 The contents of the Website are protected by international copyright laws and other intellectual property rights. The owner of these rights is Little Lab Investigators Ltd or other third party licensors. All product and company names and logos mentioned in our Website are the trade marks, service marks or trading names of their respective owners including us.
18.2 Any material or information downloaded from this Website is subject to Copyright Terms. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information downloaded from this Website without prior written authorisation from a director of Little Lab Investigators Ltd.
19. Notices
19.1 Unless otherwise expressly stated in these Terms and Conditions, all notices from You to Us must be in writing and sent to our contact address at Little Lab Investigators Ltd, 2 The Courtyard, Hazelbank, Dunlop, KA3 4EG.
19.2 Notices from Us to You may be in writing or electronic format (to include both email and notice via the Website).
20. Age Restrictions
20.1 You must be over 18 to hold an account for our online services.
20.2 An individual under 18 may use the website if they have the consent of their parent or guardian. By allowing an individual under 18 to use the website in any way, You agree to provide us on request with the required consent in a format to be determined by Us at our absolute discretion.
21. Invalidity
21.1 If any part of these Terms and Conditions is unenforceable (including any provision in which We exclude our liability to You) the enforceability of any other part of these conditions will not be affected.
22. Privacy
22.1You acknowledge and agree to be bound by the terms of our Privacy Policy.
23. Third Party Rights
23.1 Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the United Kingdom Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
23. Entire Agreement
24.1 These Terms and Conditions, together with our current Website prices, contact details and privacy policy, set out the whole of our agreement relating to the supply of the Services to You by Us.
24. Waiver
24.1 No delay or failure by Little Lab Investigators to exercise any of its powers, rights or remedies under this agreement shall operate as a waiver of them nor shall any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver, to be effective, must be in writing.
25. Governing Law
25.1 The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.
25.2 Your use of this Website and any dispute arising out of such use of the Website is subject to the laws of Scotland and You hereby consent to this jurisdiction.
26. Little Lab Investigators Offers and Competitions
26.1 All competitions or offers coordinated by Little Lab Investigators on official social media accounts will make clear what any offer includes, who is able to participate, how to participate and when said competitions begins and ends. Any entries that do not meet these requirements will not be entered in to any promotion.
26.2 Promotions by Little Lab Investigators staff will give specific restrictions and conditions of entry for each offer in the launching of any competition. Little Lab Investigators staff operating the promotions will be available to answer questions and clarify the terms of entry for any potential entries.
26.3 Any given conditions of entry will be made clear before or at the time of entry for prize draws, discount opportunities or offer codes. These conditions will remain accessible through the period of the promotion.
27. Contacting Us if There is a Problem
27.1If you have any concerns about your sessions, the website or our resources or if you would like to make a complaint, please contact the Little Lab Investigators at littlelabinvestigators@gmail.com. We will endeavour to respond to all concerns within 24 hours.
28. Additional Charges (Mileage & VAT)
28.1 Mileage is calculated at £0.45 per mile, calculated either from our office base at 2 The Courtyard, Hazelbank, Dunlop, KA3 4EG or from our nearest facilitator’s base of operations, whichever is closest. Mileage is charged for our in-school services, namely Pupil Workshops. To find out what the mileage charge per day will be for your school, please email littlelabinvestigators@gmail.com.
28.2VAT is calculated at 20% of your total bill, including mileage charges.
29. Agreement of Contract
29.1 Where possible, we shall endeavor to arrange to meet and set contract terms in person, upon which a booking form will need to be signed by Yourself to secure your booking. Upon signature, Agreement of Contract has been reached. An invoice will then be sent to Your school, nursery or home (for birthday parties), due upon an agreed date, or the date of the first engagement with Your school/nursery or yourself in the case where no due date has been agreed.
29.2 In any case where a face-to-face meeting is not arranged, contract terms will be set vocally or in writing, and subsequently a full invoice will be sent to Your school, nursery or home (for birthday parties) due upon the date agreed. In this case, Agreement of Contract will be reached upon your receipt of said invoice.
29.3 If, upon receipt of Your invoice, You are in disagreement with any of its contents, You will have up to 1 (one) week to challenge said invoice, during which time you can cancel our services and nullify Agreement of Contract with no liability to Yourself by emailing littlelabinvestigators@gmail.com or contacting any of our team members.
29. Payment
30.1 With the exception of weekly classes all of our other services are paid for by the schools/ nurseries or individuals (for birthday parties) which we are working with. Upon Agreement of Contract, an invoice will be sent to the school , nursery or individual in question, after which the sole responsibility of payment as per the terms of the invoice will fall to said school, nursery or individual.
30.2 A Late Payment situation occurs when You have failed to pay any invoice in full by its given due date despite the deliverance of all agreed upon Little Lab Investigators services. In this situation, Little Lab Investigators will review Your case and may add additional late payment fees of up to 25% of your total product costs, depending on circumstance.
30. Cancellation Policy
30.1 If, for whatever reason, You find that You cannot commit to any of the in-school or centralised services You have booked, please get in touch at your earliest convenience and we will endeavor to find you an alternative date. If no alternative can be found, You will not be liable for the cost of any of our services that are cancelled 1 or more calendar months before they are due to take place.
30.2 You will be liable for 25% of the Product Total of any services that are cancelled between 3 and 4 weeks before they are due to take place.
30.3 You will be liable for 50% of the Product Total of any services that are cancelled between 2 and 3 weeks before they are due to take place.
30.4 You will be liable for 75% of the Product Total of any services that are cancelled between 1 and 2 weeks before they are due to take place.
30.5 You will be liable for 100% of the Product Total of any services that are cancelled 1 week or less before they are due to take place.
30.6 If, for whatever reason, You find that You cannot commit to any of the weekly classes if we receive at least 48 hour’s notice you will receive a full refund. If we receive less than 48 hour’s notice no refund will be given.